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With this action Correos has improved the service for the more than 15,000 inhabitants of this municipality

The post office of Los Alcázares, located on Avenida Libertad, 77 has completed its renovation, improving the service for the more than 15,000 inhabitants of this municipality and creating an optimal work environment for the four employees who serve the public from these facilities .

This unit has been modernized following the new "Tu Correos" office model with a decoration based on blue and gray colors, indirect light and white furniture, generating a greater sensation of spaciousness and luminosity.

With this transformation, CORREOS provides a better service to the citizen by going beyond the traditional postal services and parcel services of the postal company and improving attention and agility in its processes.

The new space has three customer service stations as well as 227 post office boxes and new exhibitors for stationery, packaging and other new products.

Thanks to this action, the office space has also been redistributed, providing more square meters for the clients.

Likewise, innovative ergonomic counters have been installed and fully accessible for all groups, whose design has been counted on, in addition to the collaboration of 200 Correos employees who have been providing suggestions for improvement, with the advice of several disabled organizations.

These models favor the active participation of the client in the admission and payment of shipments and make it easier for both clients and employees to have everything they need at their disposal, which speeds up their efforts and significantly reduces waiting times.

This office suffered in December 2016 the heavy floods that affected the entire municipality.

It is necessary to remember that then the employees of Correos made an enormous effort to return the normality to this property and to the whole municipality, maintaining the provision of the postal service with the minimum incidence for the municipality.

Novel services for Los Alcazares

Apart from the traditional postal services from this office you can use the "online form" service that streamlines the admission of shipments and is primarily aimed at freelancers and SMEs so that the process of admission of their letters, packages or burofaxes is more Fast, comfortable and effective.

Buy tickets for a multitude of national events, acquire a Prepaid Postcard and pay receipts from different supplier companies are other of the multiple services that are provided from this office and that improve the experience of customers who use it daily.

In addition, Correos has endowed this Murcian city with a Citypaq terminal installed in the Consum supermarket located on Avenida Libertad on Isla del Ciervo.

Thanks to this service users can send and receive packages with total comfort, during the commercial hours of this supermarket and without having to be present at home to receive the package.

This service means time saving, maximum discretion and total availability, ease and ease of use.

To start using the device you just have to register for free on the page www.citypaq.es or through the CityPaq application for Android and iOS.

From there you can choose your device to receive your purchases online and use the services of Citypaq in this municipality.

Renovations in Murcia

During the last two years Correos has started an ambitious improvement plan for the offices of the Region of Murcia in which offices have been included, such as Abanilla, Murcia Main Office, branches 2 and 3, Lorca, Santomera, Yecla, Molina de Segura, Cartagena branch 1 and the one already finished in Los Alcázares.

The transformation to the new office model offers a more personalized service and offers new services and products to customers.

Source: Agencias